PNN: Federal Minister for Petroleum Ali Pervaiz Malik on Monday chaired a meeting to review the national gas supply situation, winter load management, and mechanisms for consumer complaint redressal. The session also examined an OGRA audit report assessing compliance with service standards in complaint handling.
According to an official statement, Sui Northern Gas Pipelines Limited (SNGPL) and Sui Southern Gas Company (SSGC) briefed the meeting on gas supply arrangements for the ongoing winter season. The companies said that, in line with the directions of Prime Minister Shehbaz Sharif, gas supply to domestic consumers had been enhanced to provide relief during winter.
SNGPL reported that it supplied an additional 95 million cubic feet per day (mmcfd) of gas in December 2025 compared to December 2024, while SSGC supplied 32 mmcfd more gas during the same period. The minister expressed satisfaction that gas supply to domestic consumers this winter was better than last year.
The meeting was informed that IoT-based monitoring and Town Border systems had been deployed at tail ends of the gas network to automatically generate alarms in case of pressure drops. While appreciating the initiative, the minister directed SSGC to further improve pressure management and alarm systems, particularly in tail-end areas, to ensure timely response and uninterrupted supply.
The minister instructed both Sui companies to maintain adequate gas pressure and ensure consistent service delivery, especially for domestic consumers. OGRA presented its audit report on compliance with service standards. According to the audit, 98.5% of consumer complaints at SNGPL and 97% at SSGC were resolved.